Course Certified By:

Introduction

This program is devoted to building the skills you will need to craft constructive, win-win
agreements within the project team as well as between the project team and the other
stakeholders. Exercises will help you master basic concepts such as positions vs.
interests, how to prepare for a negotiation, and how to behave during the negotiation. The
material is equally applicable to internal negotiations and contract negotiations.
It covers a variety of advanced topics that will help you improve your ability to satisfy your
stakeholders’ success criteria. You will learn how to evaluate your own performance as a
project manager, how to identify organizational weaknesses that interfere with benefits
realization, and how to recognize and compensate for weaknesses in Critical Path
analysis. In addition, you will learn a structured approach to identifying, selecting, and
managing contracts; how to use project dynamics to address intractable problems; and
how to analyze and understand cultural differences that so often cause problems in
multinational projects.
Approximately 50% of class time is devoted to casework and experiential learning. During
hands-on exercises, you will work as part of a team to develop a business case, a work
breakdown structure, range estimates, a network logic diagram, and a risk response plan.

Objectives

Upon completion, you will be able to:
• Define the characteristics of an effective leader
• Create a motivating work environment
• Provide useful feedback to team members
• Communicate more effectively with your team
• Surface and deal with conflict
• Describe the four types of negotiations
• Describe the five styles for negotiating
• Prepare for your negotiations using a structured negotiating plan
• Craft win-win agreements that preserve your relationship with your counterpart
• Evaluate your own performance as a Project Manager against objective criteria
• Appraise your organization’s overall project management competence
• Explain why critical path analysis almost always underestimates the project duration
• Identify the basic elements of a contract
• List the eight factors that cause most contract disputes
• Differentiate common contract types
• Assess corrective action using systems thinking concepts
• Address cultural differences within your project team

Who Should Attend?

These programs are designed for individuals who have or expect to have responsibility for leading or managing a project, subproject, or project phase. Newcomers will learn new skills. More experienced managers will enhance their ability to apply what they already know.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm